Living in Finland

Cities

Maahanmuuttajana Tampereella

As an immigrant in Tampere

This page contains information about immigrant services available in Tampere. More information is available on the page As an immigrant in Finland

Guidance for immigrants

The Migration Info Centre provides guidance in various everyday matters. The centre provides services in 14 different languages. The most common consultation languages are Russian, Chinese, English, Dari, Kurdish and Arabic. All the advisors also speak Finnish. The service is open and free for all, regardless of background or reasons for entering the country. You need not book an appointment.

The most common questions asked at the centre have to do with the Finnish social security (Kela), housing, studying the Finnish language and the immigration process in general. The centre also provides help in filling forms and interpreting the meaning of correspondence from the authorities. The centre also gives information on Finnish language courses and shares tips on searching for employment or finding an internship position.

Migration Info Centre Mainio
Keskustori 4 (3. krs)
33101 Tampere
Tel. 040 806 2526
Tel. 040 806 2527
E-mail: maahanmuuttajainfo(at)tampere.fi

The Social Services Counselling Point is your source for information on the social services provided by the City. If necessary, the customer will be assigned an appointment with a social worker or social instructor to assess the need for support. The service is also available in Dari, Persian and Arabic.

Social Services Counselling Point
Sarvis Social Office
Hatanpäänkatu 3 J (1st floor)
33900 Tampere
Tel. 03 5657 0200, open Mon–Fri 9–14

At the Kototori centre in Hervanta, immigrants can receive advice and counselling in their own language. A social worker and social instructor from the City of Tampere early-stage services for immigrants is available at Kototori twice a week, on Tuesdays and Fridays.

Kototori
Hervanta Leisure Centre, cafeteria, 2nd floor
Lindforsinkatu 5
33720 Tampere
Tel 040 635 6955

linkkiMigration Info Centre Mainio:
Advice for immigrantsFinnish | English

linkkiCity of Tampere:
Counselling Point of Social ServicesFinnish | English

linkkiTEKO project:
KototoriFinnish | English

First-phase services for immigrants

The first-phase services for immigrants are provided at the Sarvis Social Office. Immigrants' first-phase services support their clients' integration into Finnish society and the Tampere area.

The initial services for refugees and returnees are provided by integration social work services. An integration plan is drawn up for each client and this plan helps that individual and his/her family to integrate and maintain a good quality of life in their new environment.

Immigrants' first-phase services
Sarvis Social Office
Hatanpäänkatu 3 J (1st floor)
33900 Tampere
Tel. 040 806 2771, counselling and appointment bookings

linkkiCity of Tampere:
Services for immigrantsFinnish

linkkiCity of Tampere:
Social services for immigrantsFinnish | English

linkkiCity of Tampere:
Health services for immigrantsFinnish | English

People moving to Finland independently

People who move to Finland independently include those who come to work or study in Finland as well as those who move to Finland as a result of marriage. Social and health services for people who have moved to Finland independently (and have been granted a residence permit) are provided at the regional services intended for all local residents. Student health services are provided by the Tampere City Student Health Care or FSHS (Finnish Student Health Service).

linkkiTampereen kaupunki:
Health servicesFinnish | English

linkkiCity of Tampere:
Student healthcareFinnish | English

linkkiUnipoli Tampere:
Services for studentsEnglish

Initial surveys for new immigrants

The initial survey helps new immigrant residents of Tampere to find suitable services and manage their daily lives in a new country. The initial survey includes an initial interview and, if necessary, also a language test and a skill survey. The interview includes discussion and an investigation of the client's educational background, work experience, language skills and other matters related to living in Finland.

During the initial survey, clients are given information regarding studying Finnish language, finding employment, getting an education and the different services that are available in Tampere. The interview is conducted either in the client’s own native language or another language he/she understands.

How to get into the initial survey?

For more information on initial survey process and making an integration plan, please contact Migration Info Centre Mainio, the Social Services Counselling Point and City of Tampere Job Services.

Migration Info Centre Mainio
Tuomiokirkonkatu 12
33100 Tampere
Tel. 040 806 2526
Tel. 040 806 2527
E-mail: maahanmuuttajainfo(at)tampere.fi

Immigrants' first-phase services
Sarvis Social Office
Hatanpäänkatu 3 J (1st floor)
33900 Tampere
Tel. 040 806 2771, counselling and appointment bookings

City of Tampere Employment Services
Tel. 040 801 6581

Read more: Integration to Finland

linkkiMigration Info Centre Mainio:
Advice for immigrantsFinnish | English

linkkiCity of Tampere:
Social services for immigrantsFinnish | English

linkkiCity of Tampere:
Employment Services of the City of Tampere Finnish | English

Contact persons for immigrant work

The City of Tampere has several employees specialising in immigrant matters. The contact information for immigrant work coordinators and their fields of operation are available online.

linkkiCity of Tampere:
Contact persons for immigrant workFinnish

Multicultural activities

The website of the City of Tampere cultural services contains information on multicultural activities. MOMU Multicultural Museum Services offer immigrants an excellent opportunity to learn more about the culture, nature and history of their new home town.

The Tampere branch of the Finnish Red Cross organises multicultural activities, such as friendship activities and an open meeting place in Tampuri.

The Naistari multicultural meeting place for women provides immigrant women and children a space where they can safely participate in various activities. At Naistari, immigrant women can study Finnish, practice Finnish conversations and share their experiences of life in Finland.

The activities organised at Tampere Girls’ House (Tampereen Tyttöjen Talo®) are aimed at girls and young women in the Pirkanmaa region between the ages of 12 and 28. You can come to the Girls’ House to spend time, engage in recreational activities, meet new friends, participate in groups or receive conversation-based assistance.

Mattila is a civic house with a relaxed atmosphere that is open to all men. The activities are religiously and politically unaffiliated. The activities are developed and created together with the community.

Kölvi activities are a form of multicultural youth work aimed at young male immigrants. The activities provide opportunities to meet other young people as well as participate in various recreational activities and events.

linkkiCity of Tampere:
Intercultural activitiesFinnish | English

linkkiThe city of Tampere:
Multicultural Museum ServicesFinnish

linkkiFinnish Red Cross:
Multicultural activitiesFinnish

linkkiNaistari:
Multicultural activities for womenFinnish | English | Russian

linkkiTampere Girls’ House (Tyttöjen talo) :
Multicultural activities for girlsFinnish | English | Russian

linkkiSuomen Setlementtiliitto:
Multicultural activities for boysFinnish

Interpretation and translation services

When an official and his/her client do not have a common language, Pirkanmaa Interpreter Centre offers interpretation and translation services for immigrant client work. The Interpreter Centre services are mainly intended to meet the needs of Tampere region social and health care, but services are also available to other officials and also private persons.

Pirkanmaa Interpreter Centre
Parantolankatu 6
33500 Tampere
Tel. 03 5657 7314 (booking an interpreter)
Tel. 03 5657 7200 (translation services)

Many other companies also offer interpretation and translation services. You can use the services of an interpreter whenever you like, as long as you book the interpreter and cover the cost yourself. You can look for companies providing interpretation and translation for example on internet search engines or on the website of the Finnish Association of Translators and Interpreters.

linkkiPirkanmaa Interpreter Centre:
Interpretation and translation servicesFinnish | English

linkkiFinnish Association of Translators and Interpreters:
Find an interpreter or translatorFinnish | English