Kriisitilanteet Oulussa
Crises in Oulu
The Info Bank Crises page tell you where to find help in crisis situations in Finland.
Sudden and severe illness and accidents
In case of urgent and life-threatening attacks of illness you can call an ambulance by dialling 112. The same number is used for calling the police and fire departments.
Joint emergency duty service
In case of sudden illness you may visit your local health centre emergency room on ordinary weekdays. (See the Health page for details of Health centres). The health centres are closed in the evenings, at night, at weekends and on public holidays, with healthcare services available from the City of Oulu joint emergency duty service (Yhteispäivystys) at these times. You should call ahead and describe your problem before going to the emergency room. Calls are taken at all times of day and night, and patients are treated in order of urgency.
The joint emergency duty service is located at Oulu University Hospital:
Kajaanintie 50, entrance A1
Tel. +358 8 315 2655
More information on the treatment of sudden illness and healthcare fees can be found on the City of Oulu website in Finnish and in English.
Mental health crises
There is a separate emergency service for urgent mental health problems. The City of Oulu website provides contact information and instructions for this service in Finnish and English.
Substance abuse and compulsive gambling
Substance abuse prevention services
Substance abuse prevention services provide advice on quitting smoking or decreasing your alcohol usage. Residents of Oulu are entitled to free treatment. Residents from other districts must obtain a payment guarantee (maksusitoumus), which is usually issued by their local social services office.
Patients under the age of 29 years are treated at the Redi 64 rehabilitation clinic for young people, while people over this age attend the A-Clinic foundation. No appointment is required, but residents from neighbouring districts must bring the payment guarantee with them. The City of Oulu website provides contact details for this service in Finnish and English.
Drug addiction
The Oulun Vinkki service provides support for intravenous drug users and their families. Further information and contact details are available on the City of Oulu website in Finnish and English.
Crime
You should call the police if you become the victim of a crime or witness a crime. You may also call the emergency number 112. The Info Bank Crime page provides further details of what to do when encountering crime.
The Oulu Police Department is based in Raksila at
Rata-aukio 2
FI-90101 OULU
Tel. +358 71 876 0211
The Oulu Crime victim emergency service is located at
Torikatu 16, 2nd floor
FI-90100 OULU
Telephone numbers and further information are available on the Victim support webpage (Rikosuhripäivystys) www.riku.fi (available in several languages: Finnish, Swedish, English, BCS, Russian, Turkish, Spanish, Somali, Arabic).
City of Oulu mother and child homes and shelters
The Info Bank pages on Problems of Children and Young People and Violent Situations provide information on the Finnish support system for cases in which you are having difficulties with your baby or are living in a violent relationship.
The Oulu mother and child home and shelter provides help if you are having difficulties with your baby or experiencing domestic violence.
The City of Oulu mother and child home and shelter is in the Tuira district at Kangastie 9, FI-90500 Oulu. The duty phone line at +358 8 561 5500 is staffed at all times.
Further details are available on the City of Oulu mother and child home and shelter website, which is available only in Finnish.