Kriisitilanteet pääkaupunkiseudulla 

Crisis situations in the Helsinki Metropolitan Area 

The Info Bank Crises page contains information on where to obtain help in Finland during a crisis.

The emergency number 112 may be called where life is endangered, urgent police help is required or you wish to report a fire.

In case of non-urgent illness you should contact the nearest health centre. The health counselling service provides guidance on treating illnesses and information on health services or treatment centres in the Helsinki Metropolitan Area. Tel. 09 100 23.

Crises in Helsinki
Crises in Espoo 
Crises in Vantaa
Crises in Kauniainen 

Immigrant services provided by various operators 

MONIKA – the Multicultural Women’s Association in Finland 

MONIKA - the Multicultural Women's Association in Finland provides services for women and children of immigrant background who have been victims of violence. The service is available in several languages.

The nationwide hotline for multicultural resource centre MONIKA
Tel. 09 692 2304
Mon-Sun 24 h/day
info(at)monikanaiset.fi

SOS Centre

The SOS Centre/Crisis Services for Foreigners provides assistance for foreigners and their families living in Finland .

Tel. 09 413 50501

Centre for Torture Survivors in Finland

The Centre for Torture Survivors in Finland provides help for those refugees and asylum seekers who have been subjected to torture in their home country.

Tel. 09 7750 4584

Alcohol problems

AA (Alcoholics Anonymous) 
Help line 9 a.m.-9 p.m.
Tel. 09 750 200 (service generally in Finnish)
Address: Hämeentie 1 F 45, 00530 Helsinki 

Further information in Finnish. The website also contains links to Swedish- and English-language groups.

Gambling addiction

GA - Gamblers Anonymous

GA is a peer support group for people addicted to gambling. The only requirement for membership is a desire to stop gambling. There is also a group for young immigrants. More information in Finnish, Swedish and English.

Poisons

The Poison Information Centre provides answers to enquiries relating to the prevention and treatment of acute poisoning. The round the clock service operates every day including weekends.

Tel. 09 471 977 (direct) or 09 4711 (switchboard)

Situations of violence

Centre for Men

Men may obtain help concerning problems of violence from the Centre for Men, tel. 09 612 93750

National Women’s Line in Finland

The National Women's Line in Finland is a nationwide free telephone service. The service provides advice, guidance and support for women, children and their close relatives who have been subjected to violence, threat or fear.

The telephone number of the National Women’s Line in Finland is 0800 02400

Emergencies
-in Finnish Monday-Friday 4-8 p.m.
-in Swedish Wednesday 4-8 p.m.
-in Russian Monday 4-8 p.m.
-in English Friday 4-8 p.m.

Calls are confidential. Calls can also be made anonymously.

E-mail: toimisto(at)naistenlinja.com 

Homelessness in the Helsinki Metropolitan Area

Homeless persons

Death

You will find information relating to death on the Info Bank Death page.